LONE STAR
FLIGHT REVIEWS

After fetching my bags from my previous ANA flight and clearing Global Entry in under 30 seconds, I proceeded to the aisle reserved for transit/connecting passengers, and Alaska, alongside Delta and JetBlue, has dedicated check-in counters and kiosks for my use. I went to one of the kiosks and simply printed a new bag tag, with my boarding pass already on my phone since I had checked in when I was still at Haneda Airport, more than 12 hours before the flight. I then proceeded to the Alaska Airlines counter, where I was assisted by a smiling ground staff member who told me that I did not need to do anything other than just hand over the bag to the worker nearby, and my bag was soon on its way. I then passed the security check, which was segregated by nationality, and my TSA PreCheck status meant that all my items could stay inside. I then took the Seattle Underground, an automated people mover system, to my gate at Concourse N, reaching there in just 37 minutes. Everyone else with whom I interacted was smiley and in an upbeat mood, and my bags made it to DFW with only 10 minutes of waiting. Alaska guarantees a 20-minute bag arrival time with extra miles or travel credit if they fail to do so; my experience proves that I can take them at their word. I gave the ground staff members a perfect score of 40/40.