Delta Airlines DL804

Dallas DFW to Seattle SEA

Aircraft: Airbus A220-100, N111NG

Flight time: 4h 30m

Good Bull

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Overall points: 187/200 (9.4, A)

Seat

26/30 (8.7, B)

Ground Staff

32.5/40 (8.1, B)

Comfort: 8.5
Contents: 8
User-friendliness: 9.5

Check-In: 6.5
Baggage: 10
Boarding Gate Staff: 7.5
Communicating Skills: 8.5

Cabin Condition

30/30 (10, A)

Flight Attendants

33/30 (11, A)

Cleanliness: 10
Comfort: 10
Condition: 10

Friendliness: 10 + 1 bonus point
Presence: 10 + 2 bonus points
Communicating skills: 10

In Flight Entertainment

29.5/30 (9.8, A)

Responsiveness: 10
Contents: 9.5
Layout: 10

Meal

18/20 (9, A)

In-flight Magazine

18/20 (9, A)

Lounge

Not reviewed

Presentation: 9
Taste: 9

Contents: 9
User-friendliness: 9

Cleanliness: N/A
Comfort: N/A
Contents: N/A
Staff service: N/A

Check-in

After a 3-hour drive from College Station, I arrived at Dallas Fort Worth International Airport Terminal E, where the Delta Air Lines check-in counters are, at around 3:30am. While I waited for the check-in counters to open, I printed my bag tag and my boarding pass at the kiosk. I then joined the queue for bag drop, and was met with a no-nonsense, efficient ground staff member who was helpful but not the friendliest. The vibe that I got from most of the ground staff members was that they had just woken up and did not want to do the early morning shift. The station manager, who also later handled my flight's boarding process, was also helpful and proactive, and she was the friendlier one among others. I gave the ground staff team a score of 32.5/40.

Made with prior communication.

Before boarding, creating videos onboard, and reviewing this flight, I communicated with and/or asked for permission from the airline. This does NOT impede the truth values of the scores and reviews written on this site, as well as in my videos and Instagram posts. As usual, I will never lie, cheat, steal, or tolerate those who do.

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(formerly Boria Travels)