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Here are my thoughts of my trip.

Both in short story and numerical grade...

You will find out which flight I like the most and which airline I love the most. But before you get there, I will explain to you how my scoring system works. Beware that the scores are purely based on my opinion and do not necessarily reflect the whole condition of the airline. I do not represent a company to judge the airline, and I am NOT working on behalf of an official reviewing site.

Let's define the criteria.

My flights are judged based on a certain set of criteria that you may or may not notice during the flight. Any of these grading criteria might be omitted if unavailable. Mathematical rounding rules apply and each value will be rounded to one decimal place as needed. Bonus points are possible if the airline provides me with an outstanding service that is relatively uncommon.

Overall points: Total Points / Possible Points

Seat

Maximum points: 30

Ground Staff

Maximum points: 40

  • Comfort: Pitch, width, legroom, surface of the seat (10)

  • Contents: Every facility of the seat (10)

  • User-friendliness: Easiness of using the seat features (10)

  • Check-In: Friendliness, accuracy, work attitude (10)

  • Baggage: Delivery or transiting process (10)

  • Boarding Gate Staff: Friendliness, accuracy, speed, work Attitude (10)

  • Communicating Skills: How they handle communication (10)

Cabin Condition

Maximum points: 30

Flight Attendants

Maximum points: 30

In Flight Entertainment

Maximum points: 30

Meal

Maximum points: 20

In-flight Magazine

Maximum points: 20

Lounge

Maximum points: 40

  • Cleanliness: Cleanliness of the cabin (10)

  • Comfort: Comfort of the aircraft at the time (10)

  • Condition: The aircraft's interior condition at the time (10)

  • Friendliness: The friendliness, courteousness, and attentiveness of the crews. (10)

  • Presence: The presence of the crews, if they frequently looked after the passengers. (10)

  • Communicating skills: How the crews handle communication with passengers (10)

  • Responsiveness: The system performance of the IFE system or the speed of the Wi-Fi (10)

  • Contents: The inner contents of the IFE/Wi-Fi Entertainment (10)

  • Layout: How everything was adjusted/laid out on the IFE/Wi-Fi Entertainment (10)

  • Presentation: how they plated the tray/dish (10)

  • Taste: how the meal tasted like (10)

  • Contents: the contents of the magazine (10)

  • User-friendliness: How the reader understands the magazine (10)

  • Cleanliness: The cleanliness of the lounge and its facilities (10)

  • Comfort: The condition and comfort of the lounge and its facilities (10)

  • Contents: The facilities of the lounge (10)

  • Staff service: How the staff members treat passengers (10)

A

Average grade of 8.95 to 10 (GPA: 4.0)

The flight was among the best flights I have encountered, with close to no flaws. The airline did an outstanding job overall in the flight and should be proud of everyone involved.

B

Average grade of 7.95 to 8.94 (GPA: 3.0)

The flight was great, with some flaws that needed to be pointed out and fixed by the airline. The airline, however, did a great job overall and should maintain the already good standards, and fix the flaws.

The red line signifies that flights with scores lower than "B" will be on my "not recommended" list

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C

Average grade of 6.95 to 7.94 (GPA: 2.0)

The flight was okay, with a lot of minor flaws or some major flaws that may need immediate fixes from the airline. The airline did a generally okay job, but it was not good enough during the flight.

D

Average grade of 5.95 to 6.94 (GPA: 1.0)

The flight was totally disappointing and a possible major service overhaul is recommended to the airline. The airline did a very poor job and needs to get back on track for a better passenger experience, but I will still trust them.

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F

Average grade lower than 5.95 (GPA: 0.0)

This is a failing grade; the flight was very unenjoyable, the airline had so many major flaws, and was basically only sending me from point A to point B without anything to praise. I will not recommend the airline to anybody.

Copyright 2014-2025 Lone Star Flight Reviews. All rights reserved.

Last updated on July 10, 2025, 16:36 (UTC -5) - version 6.2025.7.10

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