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Indonesia AirAsia QZ658

Yogyakarta JOG to Singapore SIN (5/2019)

Aircraft: Airbus A320-200, PK-AZK

Flight time: 1h 45m

Overall points: 130.5/150 (8.7, A-)

Seat

24.5/30 (8.2, B+)

Ground Staff

37.5/40 (9.4, A)

  • Comfort: 8

  • Contents: 8.5

  • User-friendliness: 8

  • Check-In: 9

  • Baggage: 9.5

  • Boarding Gate Staff: 10

  • Communicating Skills: 9

Cabin Condition

27.5/30 (9.2, A)

Flight Attendants

25/30 (8.3, B+)

  • Cleanliness: 9

  • Comfort: 9

  • Condition: 9.5

  • Friendliness: 7.5

  • Presence: 8.5

  • Communicating skills: 9

In Flight Entertainment

Not available

  • Responsiveness: N/A

  • Contents: N/A

  • Layout: N/A

Meal

Buy on board; not reviewed

In-flight Magazine

16/20 (8, B+)

Lounge

Not reviewed

  • Presentation: N/A

  • Taste: N/A

  • Contents: 8

  • User-friendliness: 8

  • Cleanliness: N/A

  • Comfort: N/A

  • Contents: N/A

  • Staff service: N/A

Check-in

This was the 4th time I took the same flight and the 2nd time I did a flight review on it. What I saw is a true improvement, because my check-in was done in an instant, all the ground staff personnel worked efficiently and my bags came up fast with no delay whatsoever. I gave the ground staff team a score of 37.5/40.

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Last updated on September 27, 2024, 11:02 (UTC -5) - version 6.2024.9.27

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