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Indonesia AirAsia QZ7552

Jakarta CGK to Yogyakarta JOG

Aircraft: Airbus A320-200, PK-AZJ

Flight time: 46m

Overall points: 124/150 (8.3, B+)

Seat

24.5/30 (8.2, B+)

Ground Staff

29/40 (7.3, B-)

  • Comfort: 7.5

  • Contents: 9

  • User-friendliness: 8

  • Check-In: 6

  • Baggage: 9

  • Boarding Gate Staff: 6

  • Communicating Skills: 8

Cabin Condition

27/30 (9, A)

Flight Attendants

26/30 (8.7, A-)

  • Cleanliness: 9

  • Comfort: 9

  • Condition: 9

  • Friendliness: 8.5

  • Presence: 9

  • Communicating skills: 8.5

In Flight Entertainment

Not reviewed

  • Responsiveness: N/A

  • Contents: N/A

  • Layout: N/A

Meal

Buy on board; not reviewed

In-flight Magazine

17.5/20 (8.8, A-)

Lounge

Not reviewed

  • Presentation: N/A

  • Taste: N/A

  • Contents: 8.5

  • User-friendliness: 9

  • Cleanliness: N/A

  • Comfort: N/A

  • Contents: N/A

  • Staff service: N/A

Check-in

I was among the lucky ones to be able to escape Jakarta's New Year flooding, which crippled air transportation as well. I arrived at the airport an hour before my departure time, and the ground staff members at terminal 2E were nothing but helpless and unfriendly. They were pretty much disorganized and chaotic, and they left me alone with confusing feelings as I tried to drop my bag. I gave the mediocre ground staff members a score of 29/40.

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Last updated on September 27, 2024, 11:02 (UTC -5) - version 6.2024.9.27

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