top of page

Southwest Airlines WN2591

Seattle SEA to Chicago MDW

Aircraft: Boeing 737-700, N7747C

Flight time: 3h 40m

Overall points: 160.5/200 (8, B)

Seat

25/30 (8.3, B)

Ground Staff

32/40 (8, B)

  • Comfort: 7

  • Contents: 9

  • User-friendliness: 9

  • Check-In: 8

  • Baggage: 9

  • Boarding Gate Staff: 7

  • Communicating Skills: 8

Cabin Condition

23/30 (7.7, C)

Flight Attendants

23.5/30 (7.8, C)

  • Cleanliness: 6

  • Comfort: 8

  • Condition: 9

  • Friendliness: 8

  • Presence: 7

  • Communicating skills: 8.5

In Flight Entertainment

24/30 (8, B)

  • Responsiveness: 8

  • Contents: 8

  • Layout: 8

Meal

17/20 (8.5, B)

In-flight Magazine

16/20 (8, B)

Lounge

Not reviewed

  • Presentation: 7

  • Taste: 10

  • Contents: 7

  • User-friendliness: 9

  • Cleanliness: N/A

  • Comfort: N/A

  • Contents: N/A

  • Staff service: N/A

Check-in

I used the curbside check-in facility and was helped by a Southwest staff upon check-in before I dropped my bag. Southwest, I think, was the airline that gave lots of LCCs a lesson in terms of baggage policy. Staff members at both Chicago Midway and Seattle were friendly except for the boarding gate staff who was slightly flat-faced. Overall, the ground staff earned themselves a 32/40 score from me.

Copyright 2014-2025 Lone Star Flight Reviews. All rights reserved.

Last updated on July 10, 2025, 16:36 (UTC -5) - version 6.2025.7.10

Latest Update Changes: New flight review pages

  • YouTube
  • Instagram
  • X
  • Evaluate me
  • Notify a violation
  • Send a face-blur, name removal, or takedown request
bottom of page